BeED Support
Use your support account to manage customer conversations.
Messages and agent replies will appear here.
Review, correct and publish reusable answers for Bobby.
Manage people, platforms, internal AI processes and global settings.
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Choose one provider. Only the active provider's API key is required. Keys are encrypted and never displayed after saving.
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LLM summaries of recurring customer input from the last 90 days. Refresh when you want to recalculate them.
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Send a message to test Bobby.
This lets you verify Bobby's colleague handoff message without affecting any live customer conversation.
Searching the BeED knowledge base and preparing Bobby's answer…
This conversation is now archived and will reopen if the customer messages again.