:root{--navy:#07143b;--blue:#075be8;--blue-dark:#0349c8;--teal:#1199a8;--muted:#5e6d8e;--line:#d6dfed;--pale:#f3f7ff;--white:#fff;--danger:#bd2333;--shadow:0 20px 55px rgba(20,55,110,.1)}
*{box-sizing:border-box}body{margin:0;background:var(--white);color:var(--navy);font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;-webkit-font-smoothing:antialiased}.topbar{height:104px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 clamp(24px,4vw,64px)}.brand{display:flex;align-items:center;gap:14px;color:inherit;text-decoration:none}.brand strong{display:block;font-size:29px;line-height:1.05}.brand small{display:block;color:var(--muted);font-size:16px;margin-top:5px}.avatar{width:54px;height:54px;display:grid;place-items:center;border-radius:50%;color:#fff;background:var(--blue);font-family:Georgia,serif;font-size:32px;font-weight:800;box-shadow:inset -8px -8px 20px rgba(0,23,115,.18)}.help-link{color:var(--blue);font-size:16px;text-decoration:none}.shell{min-height:calc(100vh - 104px);display:grid;grid-template-columns:minmax(360px,580px) minmax(480px,800px);gap:30px;padding:30px clamp(24px,4vw,64px) 44px;max-width:1536px;margin:auto}.welcome{border:1px solid var(--line);border-radius:20px;padding:clamp(32px,4vw,64px);display:flex;flex-direction:column;justify-content:center}.welcome h1{font-size:clamp(38px,4vw,55px);line-height:1.04;letter-spacing:-.045em;margin:0 0 18px}.lede{font-size:20px;line-height:1.5;color:var(--muted);margin:0 0 36px;max-width:440px}.contact-tabs{display:grid;grid-template-columns:1fr 1fr;margin-bottom:22px}.contact-tab{height:52px;border:1px solid var(--line);background:#fff;color:var(--navy);font:600 16px inherit;cursor:pointer}.contact-tab:first-child{border-radius:9px 0 0 9px}.contact-tab:last-child{border-radius:0 9px 9px 0;margin-left:-1px}.contact-tab.active{position:relative;border-color:var(--blue);color:var(--blue);box-shadow:0 0 0 1px var(--blue)}label{font-size:15px;font-weight:700}label span{color:var(--danger)}input{width:100%;height:53px;margin-top:9px;border:1px solid #aebbd1;border-radius:9px;padding:0 16px;color:var(--navy);font:16px inherit;outline:none}input:focus,textarea:focus{border-color:var(--blue);box-shadow:0 0 0 3px rgba(7,91,232,.13)}.field-error{min-height:21px;color:var(--danger);font-size:13px;margin:5px 0}.primary{width:100%;height:58px;border:0;border-radius:9px;background:var(--blue);color:#fff;font:700 18px inherit;display:flex;align-items:center;justify-content:center;gap:16px;cursor:pointer}.primary:hover{background:var(--blue-dark)}.primary span{font-size:26px}.privacy{color:var(--muted);font-size:13px;text-align:center;margin:15px 0 0}.divider{display:flex;align-items:center;gap:14px;color:var(--muted);margin:34px 0}.divider:before,.divider:after{content:"";height:1px;background:var(--line);flex:1}.divider span{width:38px;height:38px;border:1px solid var(--line);border-radius:50%;display:grid;place-items:center}.demo-block{display:flex;gap:20px;align-items:flex-start;max-width:390px;margin:auto}.demo-block h2{font-size:21px;margin:0 0 7px}.demo-block p{color:var(--muted);margin:0 0 18px}.calendar{width:41px;height:38px;border:3px solid var(--teal);border-radius:6px;position:relative;flex:none;margin-top:2px}.calendar:before{content:"";position:absolute;left:-3px;right:-3px;top:8px;border-top:3px solid var(--teal)}.secondary{height:48px;min-width:230px;border:1px solid var(--teal);border-radius:8px;color:var(--teal);display:inline-flex;align-items:center;justify-content:center;gap:20px;font-weight:700;text-decoration:none}.chat-card{min-height:680px;border:1px solid #bfd5ef;border-radius:20px;overflow:hidden;display:flex;flex-direction:column;box-shadow:var(--shadow)}.chat-header{height:86px;background:var(--pale);border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 46px;gap:14px}.avatar.small{width:48px;height:48px;font-size:28px}.chat-header strong{display:block;font-size:18px}.chat-header small{display:flex;color:var(--muted);align-items:center;gap:7px;margin-top:5px}.chat-header i{width:10px;height:10px;border-radius:50%;background:#2ebd6e}.messages{flex:1;padding:31px 48px;overflow:auto;scroll-behavior:smooth}.message{display:flex;gap:16px;margin-bottom:25px}.message-avatar{width:46px;height:46px;font-size:27px;flex:none}.message-meta{display:flex;gap:10px;align-items:baseline;margin:3px 0 8px}.message-meta time{font-size:13px;color:var(--muted)}.message p{font-size:16px;line-height:1.55;margin:0;max-width:590px;white-space:pre-wrap}.user-message{justify-content:flex-end}.user-message>div{background:var(--blue);color:#fff;padding:13px 17px;border-radius:16px 16px 4px 16px;max-width:78%}.suggestions{border:1px solid var(--line);border-radius:12px;padding:17px;margin-top:18px;display:grid;gap:4px}.suggestions>strong{font-size:14px;margin-bottom:5px}.suggestions button{border:0;background:transparent;text-align:left;color:var(--navy);font:14px inherit;padding:7px 4px;cursor:pointer}.suggestions button:hover{color:var(--blue)}.sources{margin-top:11px;font-size:13px;color:var(--muted)}.sources a{color:var(--blue)}.composer-wrap{padding:0 48px 25px}.composer{min-height:84px;border:1px solid #aebbd1;border-radius:13px;padding:13px;display:flex;align-items:flex-end;gap:12px}.composer:focus-within{border-color:var(--blue);box-shadow:0 0 0 3px rgba(7,91,232,.11)}textarea{resize:none;border:0;outline:0;box-shadow:none!important;width:100%;font:16px/1.45 inherit;color:var(--navy);min-height:50px;background:transparent}textarea:disabled{cursor:not-allowed}.composer button{width:48px;height:48px;border:0;border-radius:11px;background:var(--blue);color:#fff;font-size:26px;cursor:pointer}.composer button:disabled{background:#dce6f7;color:#8090aa;cursor:not-allowed}.handoff{display:block;margin:15px auto 0;border:0;background:none;color:var(--blue);font:600 15px inherit;cursor:pointer}.handoff:disabled{color:#8995aa;cursor:not-allowed}.typing{color:var(--muted);font-size:14px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:900px){.topbar{height:82px}.brand strong{font-size:23px}.brand small{font-size:14px}.avatar{width:46px;height:46px;font-size:27px}.shell{display:block;padding:20px 16px 32px}.welcome{padding:32px 24px;margin-bottom:18px}.welcome h1{font-size:39px}.lede{font-size:17px}.chat-card{min-height:620px}.messages{padding:25px 20px}.composer-wrap{padding:0 20px 20px}.chat-header{padding:0 20px}.help-link{font-size:14px}}
@media(max-width:460px){.topbar{padding:0 16px}.help-link span{display:none}.welcome h1{font-size:34px}.demo-block{gap:14px}.secondary{min-width:190px}.user-message>div{max-width:88%}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}
@media(min-width:901px){.welcome h1{font-size:46px}}
.hidden{display:none!important}.shell{display:block;max-width:850px;padding-top:42px}.chat-card{min-height:min(760px,calc(100vh - 175px))}.chat-header{justify-content:space-between;padding:0 38px}.chat-header>div strong{font-size:18px}.chat-header>div small{display:block;color:var(--muted);margin-top:5px}.agent-status{display:flex;align-items:center;gap:7px;color:var(--muted);font-size:14px}.agent-status i{width:10px;height:10px;border-radius:50%;background:#2ebd6e}.start-panel{width:100%;max-width:540px;margin:auto;padding:46px 38px 38px;text-align:center}.agent-avatar{width:64px;height:64px;margin:0 auto 20px}.start-panel h1{font-size:40px;letter-spacing:-.035em;margin:0 0 14px}.start-panel .lede{font-size:17px;line-height:1.55;margin:0 auto 30px;max-width:470px}.start-panel form{text-align:left}.start-panel .privacy{text-align:center}.start-panel .demo-block{text-align:left}.beed-mark{font-family:Inter,ui-sans-serif,sans-serif;font-size:26px}.messages.hidden+.composer-wrap{display:none}
@media(max-width:900px){.shell{padding-top:20px}.chat-card{min-height:calc(100vh - 122px)}.start-panel{padding:36px 24px 30px}.start-panel h1{font-size:34px}.chat-header{padding:0 22px}}
.chat-card{min-height:0}.chat-card.started{height:calc(100vh - 175px);min-height:520px;max-height:800px}.start-panel{padding-top:54px;padding-bottom:54px}.start-panel h1{font-size:36px}.start-panel .lede{margin-bottom:28px}
@media(max-width:900px){.chat-card{min-height:0}.chat-card.started{height:calc(100vh - 122px);min-height:500px;max-height:none}.start-panel{padding-top:40px;padding-bottom:40px}}
.shell{width:min(94vw,1440px);max-width:none;padding:clamp(24px,3vw,48px) 0 44px;margin-inline:auto}.chat-card{width:100%}.start-panel{max-width:640px}.messages{padding-inline:clamp(28px,5vw,76px)}.message p{max-width:min(820px,80vw)}.suggestions{max-width:820px}.composer-wrap{padding-inline:clamp(28px,5vw,76px)}
@media(max-width:900px){.shell{width:100%;padding:20px 16px 32px}.messages{padding-inline:20px}.composer-wrap{padding-inline:20px}.message p{max-width:100%}}
.attach-button{width:44px;height:44px;display:grid;place-items:center;flex:none;border:1px solid #aebbd1;border-radius:10px;color:var(--blue);font-size:25px;cursor:pointer}.attachment-status{min-height:18px;margin:5px 4px 0;color:var(--muted);font-size:12px}.message p strong{font-weight:750}.message-attachment{display:inline-flex;margin-top:8px;color:var(--blue);font-weight:650;text-decoration:none}
.chat-actions{display:flex;justify-content:center;gap:24px}.end-chat{color:#b42318}.feedback-dialog{width:min(520px,calc(100vw - 32px));border:0;border-radius:20px;padding:0;box-shadow:0 24px 70px rgba(8,27,64,.24)}.feedback-dialog::backdrop{background:rgba(8,27,64,.4)}.feedback-dialog form{padding:30px}.feedback-kicker{color:var(--blue);font-weight:750;margin:0 0 7px}.feedback-dialog h2{margin:0 0 8px;font-size:25px}.feedback-copy{color:var(--muted);margin:0 0 24px}.feedback-dialog fieldset{border:0;padding:0;margin:0 0 22px}.feedback-dialog legend{font-weight:750;margin-bottom:10px}.score-row{display:grid;grid-template-columns:repeat(5,1fr);gap:8px}.score-row label{cursor:pointer}.score-row input{position:absolute;opacity:0;pointer-events:none}.score-row span{height:48px;border:1px solid var(--line);border-radius:9px;display:grid;place-items:center}.score-row input:checked+span{border-color:var(--blue);background:var(--pale);color:var(--blue);box-shadow:0 0 0 1px var(--blue)}.feedback-dialog textarea{width:100%;border:1px solid #aebbd1;border-radius:9px;padding:12px;margin-top:8px}.feedback-dialog label span{color:var(--muted);font-weight:400}.feedback-error{min-height:20px;color:var(--danger);font-size:13px}.feedback-actions{display:flex;justify-content:flex-end;gap:10px}.feedback-actions .primary{width:auto;height:48px;padding:0 20px}.feedback-skip{border:0;background:none;color:var(--muted);font:600 15px inherit;cursor:pointer}.hidden{display:none!important}